Accenture, Capgemini, CGI and IBM lead power utility IT services market
In the North American market for power utility IT services Accenture, Capgemini, CGI and IBM are the market leaders, according to independent analyst firm Verdantix
The benchmark report, Green Quadrant Power Utility IT Services (North America), compares 10 technology consulting and systems integration firms and helps buyers in utilities to save time, reduce costs and mitigate risks in supplier selection.
The Green Quadrant Power Utility IT Services analysis is based on an assessment of suppliers on 78 criteria and interviews with an independent panel of 14 customers representing firms with revenues of $92bn.
Verdantix Industry Analyst and author of the report Susan Clarke said: “Power utility business models are entering a period of fundamental change. We found that utilities are being compelled to design and implement entirely new IT platforms. New regulations, the widespread deployment of renewable energy and a deluge of data from smart meters are driving the need to invest. At the same time, the convergence of information technology with operational technology is creating opportunities for more efficient, scalable and resilient power utilities”.
The Verdantix benchmark covers 14 categories of IT systems that support power utility operations including power plant management, smart meters, grid asset management, load management, cyber security, mobile workforce management, micro grids, customer engagement and energy trading. Across all categories of power utility IT services assessed in the benchmark, IBM achieved the highest overall capabilities score, followed by Accenture, Capgemini, CGI and Schneider Electric. AT&T has strong capabilities for utility communications solutions, Infosys for outage and network management, Siemens for micro grids and Wipro for grid asset management.
Sponsored Content
Buyers of IT services at North American power utilities stated that their most significant drivers for IT upgrades in 2015 and 2016 would be the increasing volume of smart meter data (64 per cent of respondents), new customer requirements (57per cent) and improving operational efficiency (50 per cent). In the next 2 years, North American power utilities will primarily seek IT advice for customer management systems (53 percent), mobile workforce management (27 per cent) and cyber security management systems (27 per cent).
Verdantix Managing Director Rodolphe d’Arjuzon said: “This benchmark study demonstrates the incredible breadth of new IT system requirements that power utilities face as a consequence of mounting pressures to change decades-old business models. Whilst utilities are slow to adopt innovations due to their focus on reliability it is often regulators who are the primary culprits in holding back investments that could help utilities serve customers better, cut costs, save energy and reduce greenhouse gas emissions”.
To learn more about the power utility IT services landscape join the Verdantix webinar entitled Power Utilities – How To Choose An IT Services Supplier on Thursday, March 12, 2015.
Press Contact
Catherine Twomey
ctwomey@verdantix.com
